![]() Should the item need to be sent back to the manufacturer, the buyer will be notified and kept up to date with its repair progress. It is the policy of Fishing Station that all warranty and faulty item claims come back to our shop first for inspection by our staff. Please contact us and we will arrange the return and replacement. We will replace items that are damaged in transit by the carrier, or incorrectly shipped due to fulfilment errors on our side. ![]() Please take photos of the damaged item showing the fault (if possible).Prior to opening, please take photos immediately of the damaged box.If an incorrect item has been sent, please do not open any sealed packaging – any attempt to use the incorrect item will be deemed to be acceptance of the item by the buyer. Prior authorisation is not required for in-store returns, however please bring your invoice.Īny imperfections to orders received must be reported to us within 24 hours of delivery.All returns (for orders placed online) can also be processed in-store, within the 30 day returns window. ![]()
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